Privacy Policy

At Adavi Farms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

1.1 Personal Information

When you make a purchase or create an account, we collect:

• Name and contact details (phone number, email address)
• Billing and shipping addresses
• Payment information (processed securely through our payment gateway)
• Order history and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests and inquiries
• Improve our website and customer experience
• Send promotional emails and offers (with your consent)
• Prevent fraud and maintain security
• Comply with legal obligations and FSSAI regulations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Shipping partners (Delhivery, Bluedart, India Post), payment processors, and email service providers
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our customers

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment gateway integration
• Regular security audits and updates
• Restricted access to personal data
• Secure data storage systems

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve site functionality and performance
• Provide personalized content and recommendations

You can control cookie settings through your browser, but disabling cookies may affect website functionality.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request transfer of your data to another service

7. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt-out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at help@adavi.com
• Updating your preferences in your account settings

8. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and transaction data is retained for accounting and legal compliance purposes as required under Indian law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Compliance with Indian Laws

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Food Safety and Standards Act, 2006 (FSSAI regulations)

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.